As a virtual assistant, digital assistant or artificial intelligence assistant, smart assistants that we meet in different names are applications that have the ability to process natural language, understand voice commands and perform related tasks within the commands.
Although we don’t use it directly as our personal assistant today, we all benefit from intelligent assistant solutions in any way. We make our lives easier by making use of artificial intelligence supported solutions such as reminder services, reading voice messages, location services, voice dialing and message writing.
Most of us perform daily operations with artificial intelligence supported solutions such as Siri, Alexa or Google Now, and even get advice on where to go on vacation, what music to listen to, and many more. We can make use of smart assistants anytime, communicate continuously and in real time and make our lives easier with these advantages.
Virtual Assistant Types
Virtual assistant comes to mind two alternatives. One of them is the remote assistants working for a company or brand and the applications that include artificial intelligence solutions are artificial intelligence assisted assistants.
Personal assistants replace the secretaries of today and fulfill the administrative responsibilities of brands or individuals, while artificial intelligence assisted assistants perform the daily tasks of individuals or brands.
Virtual Assistant Technology and Devices
Virtual assistants are programs that create solutions by using cloud technologies, usually within devices or applications that can connect to the Internet. Examples of these programs are Apple Siri, Microsoft Cortana and Google Assistant for Android devices.
Amazon Alexa and Google Home are some of the most popular devices with artificial intelligence supported virtual assistant technology. You can interact with your voice to get information about the weather, check your e-mails, receive newsletters, start your music list at any time, or use it for other personalized tasks.
The working principle of these devices meets the needs of the users by taking decisions based on user demands and converting these decisions into actions. With this structure, each user request actually requested is actually the acet of a new solution to be created for the same user. In particular, considering that these acetates collected and collected by users are multiple, it will be easier to build the structure of a personalized experience as time goes on and user expectations are recorded; Because artificial intelligence (AI) platforms use technologies such as machine learning and natural language processing, and the only way to improve these technologies is to have more data.
Artificial intelligence technologies evolving with increasing user data every day will better analyze user behavior as time goes on, providing users with a more personalized and personalized experience.
In which areas can you use Virtual Assistant?
You can use your virtual assistant to speed up all the operations you can do on digital today, and you can perform your transactions with the help of virtual assistant. With virtual assistants, you can manage your personal calendar, perform a call you want to perform in a web browser, or remotely control your home’s lights, cameras, thermostats and more if relevant integrations are available or if you own a smart home.
You can also ask for help from your virtual assistant to make phone calls, create text messages, find hotels or restaurants, check your flight bookings, make music preferences or play games.
Simple tasks you can perform with your virtual assistant
You can manage your calendar.
– You can create to do list.
– You can ask him to remind you.
– You can check your household items.
– Manage phone calls and text messages.
– Get directions.
– You can listen to the news, you can get information about the weather.
– Ask for a restaurant or hotel recommendation for your search.
– You can access information about your flight or flight.
– You can check your playlist and access more.
– You can make your reservation or purchase.
– You can access any web content.
Virtual Assistants and Privacy
Today, virtual assistants are not preferred because people are constantly listening to conversations, posing a threat to the protection of personal data by some users; because these devices evolve based on user behavior and need to listen constantly to provide a better and personalized experience.
For example; share your e-mail account, contact directory, location information, or search history with your virtual assistant to give you a good experience. You can then do so by saying the message you want to send and the name of the user you want to send the message to. Or it will not be difficult to discover and learn about the fitness center near you with your shared location information. You can even share your search history to allow your interests to be identified and make your next search special.
Of course, it is important to remember that virtual assistant devices are within the scope of protection of personal information. Conversations with your virtual assistant and your history of experience remain on your virtual device. Your information is not shared with any third party; This is because the law enacted by GDPR is contrary to the law. However, it is still in your hands to trust and not to trust.
The Future of Virtual Assistants
Virtual assistants are being developed day by day to meet the expectation of more users. As speech, recognition and natural language processing progress, virtual assistants’ ability to perceive, classify, and perform requests will increase. As voice recognition technology evolves, the solutions provided by virtual assistants will increase.
In addition to the solutions they provide today, virtual assistants of tomorrow will provide us with psychological support on how to act against the situations we live in during the day, and maybe give us counseling on how to direct our business life.
Perhaps more specifically; we will organize a holiday trip to meet our expectations from the very beginning to the very end and enable us to manage the experience from start to finish. Who knows?